Folding towels, straightening out sheets, taking bathrobes out of the dryer, stripping beds, cleaning up vomit. Fluffing pillows—making a dent for elegantly turned-up corners—and endless scrubbing, cleaning and clearing up messes. Behind the scenes of a hotel in the Italian Dolomites, the staff do everything they can to serve the guests and prevent complaints. The hotel has four stars, and a fifth is in sight.
Score: 5.3
Score: 0.0
Score: 8.0
Score: 6.7
Score: 0.0
Score: 0.0
Score: 6.8
Score: 9.5
